Returns & Refunds policy

Thank you for choosing Zivra Tech Inc. We strive to provide excellent service and ensure our customers are satisfied with their purchases. Please read our refund policy carefully to understand your rights and obligations with respect to refunds.

1. Refund Eligibility:

1.1 Services Eligible for Refund: We offer refunds on services that meet any of the following criteria:

- The service was canceled by Zivra Tech Inc due to unforeseen circumstances.

- The service delivered does not meet the specifications as agreed upon.

- The service was not provided within the agreed-upon timeframe without valid reason.

1.2 Services Not Eligible for Refund: The following services are generally not eligible for refunds:

- Services that have been fully performed within the agreed-upon terms.

- Services that are customized or personalized to meet specific requirements of the customer.

- Services that are part of an ongoing subscription or membership.

2. Refund Procedure:

2.1 Requesting a Refund: To request a refund, customers must contact our customer support team within 30 days from the date of service delivery. The request must include the reason for the refund request and any supporting documentation or evidence.

2.2 Refund Processing: Once a refund request is received and approved:

- Refunds will be processed to the original method of payment (debit/credit card) within 30 business days.

- Refunds may take additional time to appear on your statement depending on your financial institution.

2.3 Service Cancellation: If a service is canceled before it is delivered, a full refund will be issued promptly.

3. Contact Information:

If you have any questions about our refund policy, please contact us at:

Zivra Tech Inc

Customer Support

Email: Zivratechinc@gmail.com

Phone: (810) 428 1328

4. Amendment of Refund Policy:

Zivra Tech Inc reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this refund policy periodically for changes.